Data Center and Cloud need White Glove Services

 Many IT leaders face these issues as it pertains to cloud technology: 

• Data security

• Integration across multiple platforms

• Compliance with industry standards and regulations 

• Hidden costs

• Lack of consolidated management

Additionally, businesses are finding that they’ll need more than a single cloud solution to meet their needs and are increasingly adopting multi-cloud or hybrid approaches. Analysts are predicting businesses will move more mission-critical applications to the cloud in the next few years. That’s not surprising, given the advantages the cloud offers in areas like budget management, innovation, strategy.

Whether you need a quick, low budget set up of a test/dev environment, a multitenant cloud, a compliance need, or prefer a private cloud set up, SOL Communications can find the right supplier for you. There are white-glove cloud providers that enhance the experience with customer service, and agile solutions that address each client’s unique needs.

 We have heard for many years that fiber would replace copper, and though it has not, the trajectory is obvious. Fully Autonomous vehicles are safer, but not yet, though the trajectory continues. Onsite PBXs and servers are continually being replaced by cloud based models; the trajectory continues. Phillip Usrey correctly said:“big cities aren’t the problem; it has always been the rural edge and that’s a multifaceted approach that’s needed”. This is true of almost any tech based on usage (cars, electricity). Up until the 1960s, all transmission from telephony was analog. 

If we are getting closer to becoming a Start Trek like civilization, it’s FWA that gets us there. And that’s the right trajectory. Whether or not fiber becomes obsolete is a different story and not up for debate. But when our houses are being made by printers, our long drives completed by autonomous vehicles, and our video games are virtual reality in the meta verse, and artificial intelligence is managing your lawn, and drones are delivering your food and wifi, we’ll see just how far FWS has come.

In business, when replying to emails, have your phone number in the reply

When setting up your email signature I recommend that your "Replies/forwards" have some type of contact info. While it is important to add contacts to your database whenever you can, you cannot rely on your customers doing this. Often customers will call you using the phone number you have in your email signature. But if you are brought into an email chain your signature could have - at best - only your name, and at worst, no information at all.

My suggestion: Your phone number should always be under your email signature. I recommend a "Replies/forwards" that is as succinct as possible; Your name, your company, your phone number.

Remember that when you are replying to partners and customers in the middle of an email chain, and if you are interacting with those people for the first time, you should always add your original signature to the chain.

Retail and Banking - Two of the Largest Industries impacted by AI

 Retail and banking are two of the largest industries that will be impacted by artificial intelligence. As for small businesses, sprinkle a little meta verse and you have tons of potential for innovation in marketing and customer assisted purchases. The shift to online shopping contributes considerably to the adoption of AI within retail.

$120 billion by 2025; that is the amount predicted to be spent on artificial intelligence in the United States. Moreover, all 19 U.S. industries profiled in the latest Worldwide Artificial Intelligence Spending Guide from IDC are forecast to deliver AI spending growth of 20% or more, and the U.S. currently accounts for more than half of all AI spending worldwide.

If you are a small organization interested in contact center services, make sure the supplier informs you on how "Augmented Agents" may help evolve your business.

The Future is Artificial Intelligence

 Although SOL Communications will always be in the business of helping organizations choose the best suppliers for internet and voice, the future of how businesses operate in the next five years will move heavily towards artificial intelligence and 5G. As I have a personal belief that Artificial intelligence stands to be one of the most radically transformative technologies ever developed by mankind, it will be important for my company to focus on those suppliers who are investing in AI and have the platforms ready to educate businesses on how to use it. In five years, my hope is that my company name is synonymous with helping businesses use AI and 5G to better serve their customers, increase profit, and gives everyone more free time.

T-Mobile is offering $70 per month for Nationwide Wireless Internet

SOL Communications will help you get quotes organized, interact with T-Mobile on your behalf, and stick with you through the duration of your lifecycle with this and all services purchased through us. SOL Communications offers our consulting and management of your T-Mobile contract at no charge - ever! You will still be able to interact with T-Mobile whenever you like, but you will always have SOL Communications as a resource. 

SOL Communications works in collaboration with our small businesses. We help manage their interactions with all suppliers, including T-Mobile.

Contact SOL Communications if you are interested in these services.