Friday, February 24, 2023

Simplifying POTS Replacement

 

Fax machines, point of sale (POS) terminals, vending machines, ATMs, gate entry systems, and paging systems at office and campus locations still rely on copper lines for their operations. How do you move these to a VoIP environment without an equipment overhaul? The solution: Use an analog telephone adapter to cater to the needs of these existing analog devices.
Typically, older elevator, security, and fire alarm systems utilize POTS lines to ensure a consistent and dependable connection. However, in compliance with NFPA 72 standards, modern communication systems must have a backup power source that can last for at least 8 hours to ensure redundancy. The solution? To comply with NFPA 72 standards and ensure reliable phone services, a phone line equipped with an uninterruptible power supply (UPS) with a backup battery can be utilized. For those who need redundant connectivity, an additional analog line or an optional wireless broadband service can be provided. This will result in a robust and dependable solution to maintain critical phone services.
To sum up, the plan is to replace the existing legacy POTS service with a VoIP plan while retaining the legacy phone equipment. The suitability of the plan is dependent on the physical equipment present in the IT closet. Regardless of the number of phones connected, the POTS Replacement procedure can switch the AT&T, Sprint, Verizon, Consolidated, Spectrum, or Comcast phone lines with a pre-configured ATA device for systems with one to sixteen handsets or PRI replacement to support systems with thirty to several thousand handsets.
SOL Communications will guide this entire process.

Friday, February 10, 2023

Breaking Free from Early Termination Fees: Quick Commentary



Early termination fees do not have to be a problem, as it depends on the situation. In the context of internet service, competitor ISPs may be willing to take over these fees, depending on the amount. Each case can be evaluated independently and may represent a valuable opportunity for customers who are dissatisfied with their current provider's services. SOL Communications can handle these negotiations on your behalf.If you are currently using broadband, coax, or copper-based internet and would like to switch to fiber, please let us know. 

If you have a bundled voice service with a discounted price, that should not prevent you from switching to better internet service. It may be a good time to consider a new phone system, especially given the growing importance of unified communications and the advancing technology in cloud and security that is associated with voice.

Monday, February 6, 2023

Say Goodbye to Cables with TK Networks' Wireless Solution

 

Today I want to talk about TK Networks. All of you who read my posts know that I love technology innovation, and I have my opinions on where certain technologies are headed for the future. One of them is certainly wireless, which is why SOL Communications has decided to collaborate with TK Networks to help bring customers into the future of "no cables".
 
If you're looking for a reliable and fast internet solution for your home or business, TK Networks offers wireless internet that delivers high-speed broadband straight to your doorstep. Their wireless internet uses a radio antenna and an encrypted radio frequency to connect you to the internet, and the installation process is simple and straightforward.
 
Their standard install is just $119, and they offer a range of plans to fit different business needs, including seasonal plans that allow you to adjust your rate depending on your usage. The service is month-to-month, with no contracts and a 100% money-back guarantee within the first 30 days.
 
Don't be misled by the misconception that wireless internet means satellite internet. TK Networks' low power wireless radios connect you directly to their ground access points, providing you with low latency and quick performance. A cloud voice environment, for example, works excellently with this service due to its low latency.
 
SOL Communications is proud to offer this type of service that is positioned for the future. As your advisor for the lifecycle of your circuit, involving SOL Communications to quote and manage your circuit with TK Networks will provide added customer service redundancy with no increase or added costs compared to going direct.
 
SOL Communications will work with TK Networks to determine if your location qualifies for wireless internet.

Wednesday, February 1, 2023

What to Expect During Fiber Circuit Installation

 

I would like to explain the process involved in deploying dedicated fiber and what you can expect from the ISP. There may be slight variations in the procedure, so the following is a general summary.

Once you order a dedicated circuit, for example a 100x100 circuit, the ISP will deliver the fiber to your location and a team of field personnel will visit during the installation process.

The first step will involve an Outside Plant Engineer who will assess the best point of entry for the fiber and determine if any additional requirements are necessary from your side.

Next, a construction technician will physically install the fiber. You may or may not see this technician, depending on their need for access to the building.

A third technician will be dispatched to splice the fiber and install the Network Interface Device (NID). Finally, an installation technician will complete the circuit installation. If public IPs are required, the ISP will send them to you prior to the final installation.

As a customer, you are primarily concerned with the "completion date," which is when your service is turned on and billing begins. The splicing is set to occur prior to the installation of the physical circuit.

SOL Communications manages the interaction with the ISP by maintaining regular communication with the ISP's project manager. We also alert your Managed Service Provider (MSP) or IT personnel to any information that may help ensure a smooth installation process. We currently collaborate with 92 MSPs throughout Maine, New Hampshire, Vermont, and Washington. This additional support is provided at no extra cost to you. You simply pay a monthly fee for the circuit, the same as you would if you went directly to the ISP.

Summary:
  • Once you order a dedicated fiber circuit (e.g. 100x100), the ISP will deliver fiber to your location and a team of field personnel will visit during the installation process
  • An Outside Plant Engineer will assess the best fiber entry point and check for any additional requirements
  • A construction technician will install the fiber, you may or may not see them depending on their need for access
  • A third technician will splice the fiber and install the Network Interface Device (NID)
  • An installation technician will complete the circuit installation, public IPs will be sent if required
  • The "completion date" is when your service is turned on and billing begins, with splicing set for a date before the physical circuit installation
  • SOL Communications will communicate regularly with the ISP's project manager and inform your MSP or IT staff of any information to ensure a smooth installation process, at no extra cost to you
  • You pay a monthly fee for the circuit, the same as you would if you went directly to the ISP.
John@SOLCommunicationsLLC.com





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