Tuesday, April 9, 2024

Teaching AI to Our Customers: SOL Communications’ Approach to Value Maximization



Artificial intelligence will enable me to perform remarkable tasks for my customers, and I'll likely receive full credit for each completed task. And just as there's no need to openly advertise my use of a calculator when organizing billing, the same will be true for AI. Whether those calculations are integrated into Excel or utilized through a voice-activated assistant like Google Nest, customers won't be concerned about the specifics—they simply want the task completed. I'll leverage AI to help SOL Communications help business. For customers who are ready, I'll teach them to use AI themselves. This is the direction SOL Communications is heading as an advisory company: providing maximum value by guiding companies in selecting the right AI solutions for their specific needs. Our focus now will be related to customer service, but it will eventually branch off to other sectors as the industry matures.

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