It's important to strike the right balance of assertiveness and persistence when dealing with suppliers and clients. By being appropriately assertive, you can earn the respect of suppliers and build trust with clients who rely on you.
While it's a delicate balance, I've observed that being too passive often results in tasks not getting accomplished. It's essential to avoid being rude and instead approach the situation with polite persistence. When a task is not completed, it's essential to be the most efficient and organized in following up with your internal team and keeping them on track. In most cases, tasks are forgotten due to oversights, rather than malicious intent.
As a team leader, it's crucial to maintain a laser focus on your calendar and task reminders to ensure that everything is completed on schedule. If your team is not following up but your customer is waiting for information, you as the team leader must follow up. By doing so, you can avoid any unnecessary delays and ensure that tasks are completed efficiently and effectively. This helps to shield your internal team from the negative effects of forgetfulness, which can happen when juggling multiple tasks in today's fast-paced world.
SOL Communications ensures that your project progresses smoothly, adhering to the timeline, with minimal or no delays, and regular updates. Please inform us if you sense any sluggishness in your internal technology projects.
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